- Wagering
- 35× bonus + deposit
- Max Bet
- AU$7.50
- Min Deposit
- AU$30
- Max Cashout
- $2,000
Vegas Hero Casino Loyalty Program: Coins, Rewards and Tournaments
The Vegas Hero Casino loyalty program gives you several ways to collect value while you play, from coins and shop rewards to tournaments and account-level benefits. Here is how it works for Australian players, with the important numbers laid out clearly.
How the loyalty program rewards your play
Every new account starts at Level 1, and the loyalty program is open to all players. You can build your account activity through deposits, playing games and taking part in tournaments. The programme then connects that activity with promotions, shop rewards and account benefits.
For Vegas Hero Casino Australia players, the clearest points-style reward is the coin system. You earn one coin for every $150 wagered. Coins can be exchanged in the on-site shop for free spins and bonus money, giving you something to work towards alongside your normal casino play.
Coins are based on wagering
The earning rate is 1 coin per $150 wagered. A $150 wager earns one coin, while $1,500 wagered earns 10 coins. Wagering more does not guarantee a win, so treat the loyalty scheme as an extra reward rather than a reason to spend beyond your budget.
Coins: how to earn and spend them
The coin shop is the main place to use your loyalty rewards. You can redeem coins for free spins and bonus money, and the shop also offers free bets. This gives you a few different ways to use the balance you build through eligible activity.
- Play within your budgetCoins are earned from wagering, with one coin awarded for each $150 wagered.
- Check your coin balanceKeep an eye on the coins attached to your account as your activity builds.
- Open the shopBrowse the available rewards, including free spins, bonus money and free bets.
- Choose a rewardUse your coins on the reward that suits your next session, then check the displayed terms before accepting it.
The shop is also where additional reward activity can appear. Weekly challenges and tournaments can earn coins, so you do not have to rely only on ordinary game wagering to take part in the loyalty experience.
| Amount wagered | Coins earned |
|---|---|
| $150 | 1 coin |
| $750 | 5 coins |
| $1,500 | 10 coins |
Tournaments and challenges add more ways to earn
Tournaments and challenges are part of the wider loyalty setup. Completing challenges earns coins that you can spend in the shop, while tournament results can bring prizes based on your leaderboard position.
Spin Rally is the standout recurring competition. It awards up to $45 every 20 minutes, with the amount linked to your place on the leaderboard. That format suits players who like short competitions rather than waiting for a long-running event to finish.
- Spin Rally awards up to $45 every 20 minutes.
- Prizes are determined by leaderboard placement.
- Challenges can award coins.
- Coins can be used in the shop for free spins and bonus money.
- The platform also runs tournaments and other weekly activities.
There is also a Wheel of Fortune where you can spin for bonus cash, free spins or credit. These features sit alongside the regular game catalogue, so you can choose whether competitions and prize activities are part of your session.
Account levels and the benefits attached to them
The loyalty structure has five account levels. Everyone begins at Level 1, where the available benefits include on-site promotions and 24/7 live chat access in English. As your level increases, the programme adds benefits such as personalised offers, higher withdrawal limits and cashback.
The higher-level benefits are designed for players who use the account regularly. They can affect how much you may withdraw each month and the type of promotional value available to you. The exact points thresholds for moving between levels are not needed to understand the main idea: deposits, games and tournaments all contribute to account activity.
| Level | Monthly limit |
|---|---|
| Level 1 | €7,000 |
| Level 2 | €10,000 |
| Level 3 | €12,000 |
| Level 4 | €15,000 |
| Level 5 | €20,000 |
Level 1 is available from the start
You do not need to build up activity before receiving the first level's listed benefits. New accounts begin at Level 1, with on-site promotions and 24/7 live chat access included.
Which games contribute to loyalty activity?
The casino offers more than 8,500 titles, including slots, table games, live games, bingo, keno, scratch cards, jackpot games and crash games. Sports betting, esports and virtual sports are also available on the platform. Your loyalty activity can include deposits, game play and tournament participation, so there are several ways to use the account.
The catalogue includes more than 2,000 slots, over 110 traditional table games and between 300 and 330 live casino games. Demo mode is available for most non-live games, which can be useful when you want to learn a game before using real money. Demo play should not be confused with loyalty wagering, though: coins are tied to the $150 wagering rate.
If you prefer live play, the live section includes roulette, blackjack, baccarat, poker, bingo, dice games and game shows. You can also find Games Online across several formats, from classic slots to instant crash games. Always keep the entertainment angle in mind; loyalty rewards do not change the underlying risk of gambling.
How to make the most of your rewards without overspending
A sensible approach is to decide your entertainment budget first, then treat coins and tournament prizes as extras. Chasing a higher level or a shop reward can encourage longer sessions, so it helps to set a clear stopping point before you start.
- Set a deposit budget before playing.
- Use the coin rate to understand what your activity is producing.
- Check the shop before spending coins so you know which reward you want.
- Use deposit limits if you want an automatic spending boundary.
- Take a break if playing stops feeling entertaining.
- Use self-exclusion when you need to step away from gambling.
The account includes responsible gambling tools, including deposit limits and self-exclusion. These tools are available through account management, including on the mobile website. You must be 18 or over to register and play.
Rewards are not a reason to increase your stake
Coins are earned from wagering, but they do not make a game safer or guarantee a return. Keep your stake within the amount you can comfortably afford to lose.
Using the loyalty features on mobile
You can manage the account and use the loyalty features through the responsive mobile website on iOS and Android devices, including iPad. There is no dedicated app or download required. Chrome is recommended, with Safari and Edge also supported.
The mobile browser gives you access to the full game library, live game shows, account settings and responsible gambling tools. That means you can check your balance, review shop rewards and manage your account without needing a separate application.
- Open the mobile website in Chrome, Safari or Edge.
- Sign in and open your account area.
- Review your coins and available shop rewards.
- Choose tournaments or challenges when you want to take part.
- Use account settings to manage deposit limits or self-exclusion.
Support for loyalty account questions
Live chat operates 24 hours a day, seven days a week in English. Email support and a help centre are also available for common questions. The platform supports 12 languages, including English, French, German, Italian, Spanish, Dutch, Slovak, Portuguese, Polish, Norwegian, Hungarian and Finnish.
For questions about coins, shop rewards, tournaments or account-level benefits, live chat is the most direct support option. Keep your account details to hand so the team can help with the specific reward or activity showing in your account.
FAQ
Loyalty Program questions
How many coins do I earn at Vegas Hero Casino?
You earn one coin for every $150 wagered. For example, wagering $1,500 earns 10 coins.
What can I redeem coins for?
Coins can be exchanged in the shop for free spins and bonus money. Free bets are also available through the shop.
Does everyone join at the same loyalty level?
Yes. Every new account starts at Level 1. This includes on-site promotions and 24/7 live chat access in English.
How many loyalty levels are there?
There are five levels. Higher levels can unlock personalised offers, higher withdrawal limits and cashback.
What is Spin Rally?
Spin Rally is a recurring tournament that awards up to $45 every 20 minutes. Prizes are based on leaderboard placement.
Can challenges earn loyalty rewards?
Yes. Completing challenges earns coins, which you can then redeem in the shop.
Can I use the loyalty programme on my phone?
Yes. The responsive mobile website works on iOS and Android devices, including iPad. Chrome, Safari and Edge are supported, and no app download is required.
Are responsible gambling tools available?
Yes. Deposit limits and self-exclusion tools are available through account management. Gambling should remain within your budget and be treated as entertainment.